Whilst working for Sabio Ltd, Claire Clifford wrote a paper entitled 'Establishing a benchmark for continuous HR improvement'.
This paper explains how Sabio approached benchmarking of their overall HR performance.
Sabio asked employees for feedback, achieving an impressive 92 per cent response rate.
Feedback from employees highlighted issues around leadership, communication and corporate social responsibility. The article explains how Sabio addressed these issues.
This paper gives a first-hand account of benchmarking for HR departments and how the company addressed the issues raised.